ECONOMICS

Detailed explanation-1: -The four perspectives of a traditional balanced scorecard are Financial, Customer, Internal Process, and Learning and Growth.

Detailed explanation-2: -We use these four perspectives – physical, emotional, mental and spiritual – to provide the foundation for a sense of wholeness, both as a concept and an experience.

Detailed explanation-3: -The heart of the balanced scorecard is a framework of four major categories or perspectives for strategy implementation – financial, customer, internal business, and innovation and learning: The financial perspective asks how the organization should appear to shareholders so that the company can succeed financially.

Detailed explanation-4: -The correct answer is b) External control perspective.