COST ACCOUNTING
INFORMATION FOR DECISION MAKING
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
The first step in effective problem solving is to identify the symptoms.
|
|
True
|
|
|
False
|
Explanation:
Detailed explanation-1: -Don’t solve for symptoms. The first step in effective problem-solving is to identify the real problem you are trying to solve. Rarely is the presenting problem the real problem. If employees are not following a procedure, chances are good the problem is not with the employee.
Detailed explanation-2: -The first step of the problem solving process is to identify and define the problem. The second step, which is to analyze the problem, involves gathering information, sorting through relevant and irrelevant information, and evaluating the source of the problem by asking the Five W’s: who, what, where, when, and why.
Detailed explanation-3: -Step 1: Identify and define the problem.
There is 1 question to complete.