ECONOMICS

Detailed explanation-1: -1. Problem recognition. The first step of the consumer decision-making process is recognizing the need for a service or product.

Detailed explanation-2: -Resources are items that people can use to make or obtain what they need or want. Examples of resources include money, fuel, and labor. Resources limit the number of needs and wants people can satisfy.

Detailed explanation-3: -Consumers Union of United States, Inc.

Detailed explanation-4: -Consumers sometimes develop feelings of ownership without even owning the good, service, or brand. Consumers expect certain outcomes from the purchase, and how well these expectations are met determines the level of customer satisfaction.