Banks are being ranked under ..... for rendering based on customers service rendered by:-

BANKING GENERAL KNOWLEDGE

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Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]

Banks are being ranked under ____ for rendering based on customers service rendered by:-

A	RBI
B	IBA
C	IIBF
D	BCSBI

Explanation:

Detailed explanation-1: -BCSBI has evolved two sets of Codes – Code of Bank’s Commitment to Customers and the Code of Bank’s Commitment to Micro and Small Enterprises. These Codes have been adopted by member banks of BCSBI which include scheduled commercial banks, urban cooperative banks and regional rural banks.

Detailed explanation-2: -We will endeavour to adopt higher standards of banking practices to extend better customer service and achieve higher levels of customer satisfaction.

Detailed explanation-3: -Banking Services has been examined by the BCSBI on five Parameters ie Information dissemination, transparency, Customer Centricity, Grievance Redressal and Customer Feedback.

There is 1 question to complete.