BANKING AFFAIRS

BANKING GENERAL KNOWLEDGE

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
For insurance claim of fraudulent digital transactions, the Claim must be submitted within ____ days of the unauthorized/fraud transactions.
A
45
B
60
C
90
D
180
Explanation: 

Detailed explanation-1: -Within 3 Days-As per RBI guidelines for disputed transaction, if the customer reports bank frauds transactions within 3 days, he/ she will have to bear zero liability. Whole amount will be refunded in the account by the concerned bank.

Detailed explanation-2: -The bank has to resolve your complaint within 90 days from the date of receipt.

Detailed explanation-3: -If you contacted your bank to report the fraudulent transaction and didn’t get a response, file a complaint to the RBI Ombudsman. If your bank isn’t in this list, visit your nearest branch or check your bank website for their customer care phone number.

Detailed explanation-4: -d) Bank will ensure to complete the investigation and provide final resolution on the liability of the unauthorized transaction, within a maximum of 90 days from the date of receipt of the complaint.

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