BANKING AFFAIRS

Detailed explanation-1: -It is specified under Clause 8 of the Banking Ombudsman Scheme 2006. Twenty Banking Ombudsmen have been appointed, as at current.

Detailed explanation-2: -This is inclusive of all the Scheduled Commercial Banks, Regional Rural Banks and Scheduled Primary Co-operative Banks in the country. These twenty-two officers resolve complaints regarding banks in all Indian states and union territories under their jurisdiction.

Detailed explanation-3: -There are 22 regional offices of Banking Ombudsmen in India.

Detailed explanation-4: -The Scheme integrates the existing three Ombudsman schemes of RBI namely, (i) the Banking Ombudsman Scheme, 2006; (ii) the Ombudsman Scheme for Non-Banking Financial Companies, 2018; and (iii) the Ombudsman Scheme for Digital Transactions, 2019.

Detailed explanation-5: -Presently, Offices of RBI Ombudsmen (ORBIOs) are functioning from 22 locations across India.