BANKING GENERAL KNOWLEDGE
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Identify the benefits of good customer service to the business.
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Customers who did not enjoy their experience, will recommend the business to friends.
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Customers who enjoy their experience, will spend more money.
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The business will not expand.
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The business will get bad reviews.
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Explanation:
Detailed explanation-1: -Benefits of providing good customer service Satisfied customers are also less likely to leave a negative review. Customers are loyal and make repeat purchases – happy customers are more likely to choose the same business the next time they need the same product or service.
Detailed explanation-2: -With top notch customer service, companies can cut down on customer acquisition costs and develop a loyal following. Loyal customers even bring companies more business. They convince other prospects to purchase your brand and that is great free advertising for any business.
There is 1 question to complete.