Interactions with customers, managers, and co-workers is called:

BANKING GENERAL KNOWLEDGE

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Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]

A	Interpersonal Skills
B	People Skills
C	Both of these answers are correct

Explanation:

Detailed explanation-1: -What is customer interaction? A customer interaction refers to any communication between a customer and a company. Every interaction with a customer is a chance to connect with them, delight them, and increase their retention and advocacy.

Detailed explanation-2: -Employee–customer interaction (ECI) is a dynamic process that generally runs through the consumption experience within the context of high-contact service delivery, such as restaurants and hotels (Huang and Xie, 2017).

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