The Reserve Bank of India has launched Ombudsman Scheme for non-banking financial companies (NBFCs) for redressal of complaints against them. In which city, the offices of the NBFC ombudsmen will function?

BANKING GENERAL KNOWLEDGE

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Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]

A	Mumbai
B	Kolkata
C	Chennai
D	All of the above

Explanation:

Detailed explanation-1: -A complaint may be lodged with the Banking Ombudsman if the reply is not received from the bank within one month of the receipt of the complaint by the bank concerned, or if the complaint is rejected by the bank concerned, or if the complainant is not satisfied with the reply given by the bank.

Detailed explanation-2: -rbi.org.in or by calling the helpline number 14440. The complaint may be lodged online or by filing a physical complaint and submitting the same at Centralised Receipt and Processing Centre (CRPC) at RBI, 4th Floor, Sector 17, Chandigarh, 160017.

Detailed explanation-3: -The NBFC Ombudsman is a senior official appointed by the Reserve Bank of India to redress customer complaints against NBFCs for deficiency in certain services covered under the grounds of complaint specified under Clause 8 of the Scheme.

There is 1 question to complete.