The Reserve Bank of India (RBI) asked all scheduled commercial banks with more than.....branches to appoint an Internal Ombudsman (IO).

BANKING GENERAL KNOWLEDGE

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Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]

The Reserve Bank of India (RBI) asked all scheduled commercial banks with more than____branches to appoint an Internal Ombudsman (IO).

A	30
B	25
C	20
D	10

Explanation:

Detailed explanation-1: -Bank may appoint more than one Internal Ombudsman depending on the volume of complaints received by them and to ensure continuity of operations during the absence of the Internal Ombudsman.

Detailed explanation-2: -Powers and Functions (1) The Ombudsman/Deputy Ombudsman shall consider the complaints of customers of Regulated Entities relating to deficiency in service. (2) There is no limit on the amount in a dispute that can be brought before the Ombudsman for which the Ombudsman can pass an Award.

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