BANKING GENERAL KNOWLEDGE
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
True
|
|
False
|
Detailed explanation-1: -Rapport building-selling your personality Coming across as authentic and engaging will endear you to others and gain their trust. Building a strong rapport with customers is important, as you’ve got to convince them that you’re the best person to sell them a product.
Detailed explanation-2: -If you’ve worked in sales, you know that positivity has transformative power. A positive attitude endears you to both clients and coworkers. It not only boosts individual performance, but spreads amongst team members, lifting numbers and morale.
Detailed explanation-3: -Sales and marketing skills Occupation specific skills: customer service, selling, negotiating and influencing, analysis and decision-making, and management skills. Areas of knowledge: the business environment, product knowledge, and financial awareness.