Which Bank has become the first bank in India to deploy software robots, that emulate human action, in its over 200 business processes, thereby reducing the response time to customers by up to 60 percent?

BANKING GENERAL KNOWLEDGE

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Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]

Which Bank has become the first bank in India to deploy ‘software robots, that emulate human action, in its over 200 business processes, thereby reducing the response time to customers by up to 60 percent?

A	Axis Bank
B	Bank of Baroda
C	State Bank of India
D	ICICI Bank

Explanation:

Detailed explanation-1: -Mumbai: ICICI Bank, India’s largest private sector bank, today announced the deployment of ‘Software Robotics’ in over 200 business processes across various functions of the bank.

Detailed explanation-2: -Detailed Solution. The correct answer is ICICI Bank. ICICI Bank was one of the first in the country and among a few, globally, to deploy ‘Software Robotics’ that emulates human actions to automate and perform repetitive, high volume and time-consuming business tasks cutting across multiple applications.

Detailed explanation-3: -Major banks like Axis Bank and Deutsche Bank have also made news for implementing RPA to automate business processes. Bank employees deal with voluminous data from customers and manual processes are prone to have errors.

Detailed explanation-4: -Detailed Solution The correct answer is ICICI Bank. ICICI Bank has announced the launch of an online platform for foreign companies looking to establish or expand business in the country. Called ‘Infinite India’, the platform offers them banking solutions as well as value-added services.

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