BANKING GENERAL KNOWLEDGE
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Section 45L of the RBI Act, 1934 confers powers on RBI to notify such scheme
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NBFCs having customer interface, with assets size of one billion rupees or above are eligible to be
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The scheme is initially being introduced at the four metro centers
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All of the above
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Detailed explanation-1: -The NBFC Ombudsman is a senior official appointed by the Reserve Bank of India to redress customer complaints against NBFCs for deficiency in certain services covered under the grounds of complaint specified under Clause 8 of the Scheme.
Detailed explanation-2: -Any person who has a grievance or complaint against a Reserve Bank of India (RBI) regulated entity, such as a bank, non-banking financial company (NBFC), or payment system participant, can lodge their complaint through a centralised complaint redressal system under the Integrated Ombudsman Scheme, 2021.
Detailed explanation-3: -The Non-Banking Financial Company-Infrastructure Finance Company (NBFC-IFC), Core Investment Company (CIC), Infrastructure Debt Fund-Non-Banking Financial Company (IDF-NBFC) and an NBFC under liquidation, are excluded from the ambit of the Scheme. 3.
Detailed explanation-4: -Q. Under the Ombudsman scheme for NBFC, who is the appellate authority for handling the complaints? Notes: The Deputy Governor-in-Charge of the Department of the Reserve Bank implementing the Scheme will be appellate authority.