GROWTH DEVELOPMENT CHILD
DEVELOPMENT AND LEARNING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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sales promotion
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customer service
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customer service is poor
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impact of good customer service
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Detailed explanation-1: -Customer service is closely linked to your brand’s online reputation. If your customers have good experiences with your brand, they will be more inclined to speak well of it to their friends and family and leave positive online reviews.
Detailed explanation-2: -The 5 main causes of poor customer service include hiring the wrong people, lack of training, employee burnout, misunderstanding customer expectations, and lack of employee engagement.
Detailed explanation-3: -Bad customer service is when a customer feels their expectations were not met. According to our Trends Report, the top indicators of poor customer service include long wait times, an automated system that makes it hard to reach a human agent, and having to repeat information multiple times.