GROWTH DEVELOPMENT CHILD
EMOTIONAL DEVELOPMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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What interpersonal skills are used in responding to customer requests?
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Written communication; emails or text
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Problem solving
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Technical data and illustrations
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Health and Safety
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Positive attitude
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Explanation:
Detailed explanation-1: -Interpersonal skills include verbal and nonverbal communication, the ability to handle conflict, teamwork, empathy, listening, and a positive attitude. Being flexible and positive, able to listen, and communicating well are important criteria for success at work.
Detailed explanation-2: -Being prompt and responsive to customer inquiries and concerns is a must for the success of your business. Customers should feel important and their concerns should be addressed, and answered with follow-up in a timely fashion. Things tend to go south when people feel ignored and abandoned.
Detailed explanation-3: -Written, verbal, and nonverbal communication. Listening. Assertiveness. Tact.
There is 1 question to complete.