COMPUTER APPLICATIONS
E COMMERCE AND E BUSINESS APPLICATIONS
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Do not ask and do not ask for information about the product
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No complains about product quality
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Discussion on how to use the product properly
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Not informing about the products offered
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Detailed explanation-1: -(Personal selling is the two-way flow of communication between a buyer or buyers and a seller that is designed to influence the buyer’s purchase decision and can take place in various situations: face-to-face, via video teleconferencing, on the telephone, or over the Internet.)
Detailed explanation-2: -Information gathered in the pre-approach helps the sales professional during the approach phase. Utilizing the insights they have gathered about the prospect, the sales professional seeks to contact the prospect to build rapport and gather more information on the needs and wants of the prospect.
Detailed explanation-3: -There are seven common steps to the selling process: prospecting, preparation, approach, presentation, handling objections, closing and follow-up.