COMPUTER NETWORKS AND COMMUNICATIONS
NETWORK SECURITY AND CYBERSECURITY
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Service provider agreement
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Security incident management policy
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Risk assessment
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Cyber security plan
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Detailed explanation-1: -A service-level agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet.
Detailed explanation-2: -A service level agreement (SLA) is a documented agreement between a service provider and a customer that identifies both the services required and the expected level of service.
Detailed explanation-3: -Service Level Agreement (SLA) The SLA describes the IT service, documents service level targets, and specifies the responsibilities of the IT service provider and the customer. A single SLA may cover multiple services or multiple customers (see also: ITIL Checklist SLA-OLA).
Detailed explanation-4: -A security service level agreement is a contract between a security provider and its customer. The agreement helps a service provider set service expectations provided to customers, including the scope, nature, and quality of the service.
Detailed explanation-5: -The SLA should include not only a description of the services to be provided and their expected service levels, but also metrics by which the services are measured, the duties and responsibilities of each party, the remedies or penalties for breach, and a protocol for adding and removing metrics.