COMPUTER SOFTWARE
PROGRAMMING LANGUAGES
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Satisfying client needs
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Proving Best Lunch
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Conducting Semester Exam
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Reopening university And Colleges
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Detailed explanation-1: -Customer satisfaction is defined as a measurement that determines how happy customers are with a company’s products, services, and capabilities. Customer satisfaction information, including surveys and ratings, can help a company determine how to best improve or changes its products and services.
Detailed explanation-2: -Customer Effort Score (CES) is a survey allowing you to find out client’s overall impression about working with you. Ask “how easy was it to solve your problem with our assistance?” and provide possible answers. Net Promoter Score (NPS) helps to understand how loyal a customer is.
Detailed explanation-3: -Software quality is defined as a field of study and practice that describes the desirable attributes of software products. There are two main approaches to software quality: defect management and quality attributes.
Detailed explanation-4: -Ensures Customer Satisfaction At a bare minimum, software quality safeguards a software end-user from using inferior and substandard software, thereby boosting customer satisfaction. Software quality standards ensure that developers check a product to verify that it works according to its specifications.