MULTIMEDIA AND QUALITY OF SERVICE
INTRODUCTION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Pareto Chart
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Fishbone chart
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Blueprinting
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TQM
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Detailed explanation-1: -The zero defect strategy, also called zero defect management or zero defect principle, is a method of the CIP, is a striving of all parties to reduce the error rate to zero. This includes all measures and precautions that make processes and action instructions safe, traceable and controllable.
Detailed explanation-2: -Zero Defect is a process of continuously evaluating and improving end-to-end processes from the supplier to the company. The objective is to produce the highest quality product while reducing defects to the lowest possible level by using high-quality raw materials.
Detailed explanation-3: -Total Quality Management (TQM) is a planned method for quality enhancement along together with product and service specifications to consumer performance. TQM is put on to target producing these specifications with zero defects.