MCQ IN COMPUTER SCIENCE & ENGINEERING

COMPUTER SCIENCE AND ENGINEERING

CLOUD COMPUTING

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Customer Relation Management is a ____ SaaS category
A
Packaged software
B
Collaborative software
C
Enabling and management tools
D
None of the above
Explanation: 

Detailed explanation-1: -SaaS sales CRM is sometimes also referred to as cloud CRM or online CRM.

Detailed explanation-2: -Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships to grow your business.

Detailed explanation-3: -CRM stands for “Customer Relationship Management” and is a software system that helps business owners easily track all communications and nurture relationships with their leads and clients. A CRM replaces the multitude of spreadsheets, databases and apps that many businesses patch together to track client data.

Detailed explanation-4: -Salesforce CRM: Best CRM Software for Small Businesses The modern sales features let you leverage the power of social media engagement to gain leads and drive sales.

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