COMPUTER SCIENCE AND ENGINEERING
CLOUD COMPUTING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Custom Relationship Management
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Customer Relationship Manager
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Customer Relationship Management
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Customer Rating Management
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Detailed explanation-1: -CRM is an acronym that stands for customer relationship management. Customer relationship management is any tool, strategy, or process that helps businesses better organize and access customer data.
Detailed explanation-2: -Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships to grow your business.
Detailed explanation-3: -There are 3 types of CRM platforms. You can choose from the analytical, operational or collaborative CRM to support your business. Choose the analytical CRM if you want to get your hands on the most important metrics about your customers in order to make more strategic decisions.
Detailed explanation-4: -Customer relationship management (CRM) is a technology that allows businesses both large and small to organise, automate, and synchronise every facet of customer interaction. CRM system examples include marketing, sales, customer service, and support.