2016
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Which of the following bank introduced ’CUB-LAKSHMI’ robot on pilot basis to improve customer service
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Karur Vysya Bank
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RBL Bank
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South Indian Bank
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City Union Bank
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Explanation:
Detailed explanation-1: -Lakshmi, the country’s first banking robot is helping City Union Bank transition towards a new self-service era.
Detailed explanation-2: -Lakshmi, which took more than six months to develop, can interact with customers on more than 125 subjects.
Detailed explanation-3: -CUB Lakshmi-India’s first Robot response service in a Bank.
Detailed explanation-4: -Detailed Solution. The correct answer is ICICI Bank. ICICI Bank was one of the first in the country and among a few, globally, to deploy ‘Software Robotics’ that emulates human actions to automate and perform repetitive, high volume and time-consuming business tasks cutting across multiple applications.
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