2018
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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7 years
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3 years
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5 years
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4 years
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Detailed explanation-1: -Tenure of the IO: The tenure of the IO shall be for a fixed term of not less than three years, but not exceeding five years and the same shall be indicated in the appointment letter.
Detailed explanation-2: -(2) The appointment of Ombudsman or the Deputy Ombudsman, as the case may be, shall be made for a period not exceeding three years at a time.
Detailed explanation-3: -If a complaint is not settled by an agreement within a period of one month, the Banking Ombudsman proceeds further to pass an Award.
Detailed explanation-4: -Internal Ombudsman Scheme 2021-22. The Scheme is introduced with the object of enabling and ensuring a proper and speedy resolution of complaints of bank customers at the bank level by an independent apex level authority within the bank.
Detailed explanation-5: -Tenure: The CCO shall be appointed for a minimum fixed tenure of not less than 3 years.