2020
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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ICICI
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HDFC
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SBI
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Bob
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Detailed explanation-1: -Customers can activate the services by sending a “hi” message to PNB’s WhatsApp number 91+9264092640. HDFC Bank also offers WhatsApp banking services, where customers can chat on the platform to avail of “90 plus services 24x7”. According to the bank, it is “an end-to-end encrypted & secure service” on WhatsApp.
Detailed explanation-2: -PNB launches WhatsApp banking for customers and non-customers | Business Standard News.
Detailed explanation-3: -Banking services on WhatsApp were launched in India in 2020 partnering with NPCI (National Payments Corporation of India). Customers can receive direct messages from the bank on new product notifications and alerts in their messenger. Customers can send direct messages to their bank seeking answers to their queries.
Detailed explanation-4: -Government of India owned Punjab National Bank (PNB) on 3 October 2022 said that it has introduced banking services through WhatsApp for both customers and non-customers.