CURRENT AFFAIRS

Detailed explanation-1: -Centralised Public Grievance Redress and Monitoring System (CPGRAMS) is an online platform available to the citizens 24x7 to lodge their grievances to the public authorities on any subject related to service delivery. It is a single portal connected to all the Ministries/Departments of Government of India and States.

Detailed explanation-2: -Rajasthan Sampark aims towards providing citizens with a centralized platform where any citizen of the state can lodge his/ her grievances to the respective departments.

Detailed explanation-3: -It was created in June 2007 by the Department of Administrative Reforms & Public Grievances. Under the public grievance mechanism any citizen of India can raise their problems, grievance or pleas to the central govt and state government Ministries and Departments.

Detailed explanation-4: -Every Central Ministry / Department has designated a Joint Secretary or a Director / Deputy Secretary, as its ‘Director of Grievances’. He / She is the nodal officer for redress of grievances on work areas allocated to that particular Ministry / Department. 7.