2021
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Insurance Ombudsman Rules 2008
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Insurance Ombudsman Rules 2020
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Insurance Ombudsman Rules 2017
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Insurance Ombudsman Rules 2001
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Detailed explanation-1: -You can complain to the Ombudsman about: Claims that are not settled within the specified time period, outlined in the IRDAI Act, 1999. Life, general, or health insurers have totally or partially rejected claims. Disputes about premiums paid or payable under an insurance policy.
Detailed explanation-2: -The institution of Ombudsman Insurance in India was established by the Government of India in November 1998. The primary objective of the institution is to fasten and systematise the process of grievance settlement of insurance policyholders.
Detailed explanation-3: -There are 17 Ombudsman Centres, covering the country, situated in Ahmedabad, Bengaluru, Bhopal, Bhubaneswar, Chandigarh, Chennai, Delhi, Guwahati, Hyderabad, Jaipur, Kochi, Kolkata, Lucknow, Mumbai, Noida, Pune and Patna.
Detailed explanation-4: -However, if you feel your issue is not resolved, you can approach the Insurance Ombudsman, which plays the role of grievance redressal forum for policyholders. It is a scheme launched by the Central Government for impartial, efficient, and cost-effective settlement of grievances of a policyholder.