2021
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Sugar
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Urja
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Vijay
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Sathi
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Detailed explanation-1: -Bharat Petroleum Corporation Limited (BPCL) recently introduced ‘Urja’, a chatbot based on artificial intelligence, to enable quicker resolution of consumer queries.
Detailed explanation-2: -To free customers from this directionless searching, multiple clicks, and hours of waiting on calls to reach an agent, HDFC has introduced EVA (Electronic Virtual Assistant), India’s first and largest AI-powered banking chatbot.
Detailed explanation-3: -Salesforce Einstein is an AI chatbot designed by one of the most successful companies ever to come out of Silicon Valley. Salesforce is first and foremost a CRM company, in fact, its stock symbol is CRM.
Detailed explanation-4: -Bharat Petroleum Corporation Ltd (BPCL) has developed an AI-enabled chatbot, ‘Urja’ - the first in the country’s oil and gas industry - to provide its customers an interface for a seamless self-service experience and faster resolution of queries/issues.
Detailed explanation-5: -A chatbot is a computer program that uses artificial intelligence (AI) and natural language processing (NLP) to understand customer questions and automate responses to them, simulating human conversation.