2022
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Ministry of Consumer Affairs
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Ministry of Labour and Employment
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Ministry of Commerce and Industry
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Ministry of Finance
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Detailed explanation-1: -E-dakhil portal was launched by the Ministry of Consumer Affairs on September 7, 2020, for the online redressal of consumer grievances.
Detailed explanation-2: -The e-daakhil portal empowers the consumer and their advocates to file the consumer complaints along with payment of requisite fees online from anywhere for the redressal of their complaints.
Detailed explanation-3: -Delhi was the 1st state to implement e-filing followed by Maharashtra, Andaman & Nicobar Islands, Bihar, Chhattisgarh, Jharkhand, Gujarat, Chandigarh, Andhra Pradesh, Odisha, Uttar Pradesh, Madhya Pradesh, Punjab, Karnataka & Haryana.
Detailed explanation-4: -In the case of a violation of the aforementioned consumer rights or any other grievances, consumers may file a irda complaint portal through an online called INGRAM (Integrated Grievance Redress Mechanism) for the redressal of their grievances.
Detailed explanation-5: -Registered users can lodge a complaint online with the National Consumer Helpline portal of Ministry of Consumer Affairs, Food and Public Distribution. Users need to register themselves with the portal to file or lodge their complaints online. One can also check the status of already filed complaints.