2022
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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HDFC
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IDBI
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PNB
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SBI
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Detailed explanation-1: -SBI has recently started a WhatsApp banking service for its customers.
Detailed explanation-2: -Government of India owned Punjab National Bank (PNB) on 3 October 2022 said that it has introduced banking services through WhatsApp for both customers and non-customers.
Detailed explanation-3: -Interestingly, SBI WhatsApp Banking is one of its several free services that were launched by the bank last year to address all banking-related queries of the customers. These new facilities allow customers to avail most of their banking services through messaging app WhatsApp.
Detailed explanation-4: -Banking services on WhatsApp were launched in India in 2020 partnering with NPCI (National Payments Corporation of India). Customers can receive direct messages from the bank on new product notifications and alerts in their messenger. Customers can send direct messages to their bank seeking answers to their queries.
Detailed explanation-5: -Union Bank of India has become the first public sector bank to go live on the Account Aggregator (AA) ecosystem. The AA framework ensures swift data sharing with the consent of the user and eliminates the need for physical documents.