2022
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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East Zone
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North Zone
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South Zone
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West Zone
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Detailed explanation-1: -RBI Ombudsman scheme: Chandigarh got maximum complaints, Kanpur at 2nd spot.
Detailed explanation-2: -The amount, if any, to be paid by the bank to the complainant by way of compensation for any loss suffered by the complainant is limited to the amount arising directly out of the act or omission of the bank or ₹ 20 lakhs (₹ Two Million), whichever is lower.
Detailed explanation-3: -New Delhi has the maximum number of Banking Ombudsman offices i.e. 3. The Banking Ombudsman is a senior official appointed by the Reserve Bank of India to redress customer complaints against deficiency in certain banking services covered under the grounds of complaint specified under Clause 8.
Detailed explanation-4: -Complainants have to approach the ombudsman within 12 months of receiving a reply from the bank. If the bank has not replied, the customer should approach within 13 months. The ombudsman will also reject the complaint if the customer had sought relief elsewhere, including court, tribunal or arbitrator or forum.