ECONOMICS (CBSE/UGC NET)

Detailed explanation-1: -Problem-Solving Group (PSG) is a team of problem management and technical support staff that is formed to investigate and diagnose a recurring IT problem.

Detailed explanation-2: -Synectics: This technique of decision-making was developed by William J.J. Gordon in 1944. He termed the technique synectics, a Greek derivation which means fitting together different, distinct, novel and irrelevant ideas. Its purpose is to increase the creative output of individuals and groups.

Detailed explanation-3: -So what is it that makes small groups of three, four, and five people more effective at solving difficult problems? Some factors that might play a role: Small groups allow people to generate more ideas. Small groups are better able to work quickly through options to find the best solutions.

Detailed explanation-4: -Five common and important characteristics to consider are task difficulty, the number of possible solutions, group member interest in the problem, group member familiarity with the problem, and the need for solution acceptance (Adams & Galanes, 2009).