ECONOMICS
DECISION MAKING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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When a customer calls and requests a refund for a partial month’s usage of cable, the fact that such situations are routine and most likely have a standard response would make the response a ____ decision.
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Standard decision
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Routine decision
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Programmed decision
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None of the above
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Explanation:
There is 1 question to complete.