ECONOMICS
ENTREPRENEURS
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
|
during the product presentation step of the sale.
|
|
|
after you have taken payment for the original purchase.
|
|
|
after a customer has made a commitment to buy but before payment is made or an order written.
|
|
|
during the follow-up call to your customer.
|
Detailed explanation-1: -The time for suggestion selling is immediately after the close, but before the person pays. The sales close that should be used infrequently because it can be viewed by the customer as a pressure tactic is the standing-room-only close.
Detailed explanation-2: -Use suggestion selling after the customer has made a commitment to buy but before payment is made or the order written. Make your recommendation from the customer’s point of view.
Detailed explanation-3: -Suggestion selling before the sale is closed represent an issue because it means that the customer did not yet give any signal that they really want to buy the product.
Detailed explanation-4: -Welcome Customers With a Hook & Focus on New Products. Connect Customers With Personalized Statements. Give Customers Product Knowledge Statements. Suggest Complementary Items & Share the Best Features. Tell Customers About Exclusive Events, Promotions & News. 08-Jul-2019