ECONOMICS

Detailed explanation-1: -Innovation and learning perspective. They measure continual improvements to existing products and processes and introduction of new products with expanded capabilities.

Detailed explanation-2: -The innovation and learning perspective in the scorecard model involves how the business can foster ongoing change and continuous improvement through activities improving like training hours per employee, hiring process effectiveness, and revenue per employee.

Detailed explanation-3: -Answer and Explanation: The correct option is (d) Innovation and learning perspective. The innovation and learning perspective deals with employee learning, the development of new products, research, and development, etc.

Detailed explanation-4: -[3] Learning & Growth Perspective focuses on the intangible assets of an organization, mainly on the internal skills and capabilities of the employees that are required to support the value-creating internal processes. The Learning & Growth Perspective focuses on Human, Information & Organization Capital.