CURRENT AFFAIRS

2021

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Which bank has launched the AI-based chatbot ‘Eva’ in partnership with Common Services Centres?
A
Axis Bank
B
ICICI Bank
C
Yes Bank
D
HDFC Bank
Explanation: 

Detailed explanation-1: -Eva is India’s first AI-based banking chatbot and can answer millions of customer queries across multiple channels instantly, HDFC Bank said in a statement.

Detailed explanation-2: -Q. Which bank has launched India’s first Artificial Intelligence (AI)-based banking chatbot “Electronic Virtual Assistant (EVA) for customer service? Notes: HDFC Bank has recently launched India’s first Artificial Intelligence (AI)-based banking chatbot “Electronic Virtual Assistant (EVA)” for customer service.

Detailed explanation-3: -HDFC Bank and Common Services Centers (CSCs) announced the launch of chatbot ‘Eva’ on CSC’s Digital Seva Portal to support Village Level Entrepreneurs (VLEs) in providing banking services for last - mile rural consumers.

Detailed explanation-4: -EVA is your personal assistant on HDFC Bank’s website, available 24 x 7 to help you with your banking queries. You can get the answers you are looking for without the hassle of waiting on a call or at a branch.

Detailed explanation-5: -To free customers from this directionless searching, multiple clicks, and hours of waiting on calls to reach an agent, HDFC has introduced EVA (Electronic Virtual Assistant), India’s first and largest AI-powered banking chatbot.

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