CURRENT AFFAIRS

Detailed explanation-1: -RBL Bank has collaborated with Google to strengthen its customer experience strategy and expand its value proposition in order to serve its rapidly growing customer base through its digital platform, Abacus 2.0. It will leverage Google Cloud’s infrastructure for seamless onboarding of customers.

Detailed explanation-2: -RBL Bank had earlier launched Abacus 1.0 as a platform to increase its customer base in Tier 1 cities.

Detailed explanation-3: -Account-related enquiries (bank statements, transaction history, issued cheques, etc). Utility bill payments (pay bills, alerts for due payments, billing history, instant payment, etc) Financial transactions (fund transfer, RTGS, NEFT, etc)

Detailed explanation-4: -RBL Bank collaborates with Google to advance next generation customer experience. RBL Bank and Google today established a strategic partnership to fuel the bank’s customer experience strategy and broaden its value proposition to service its fast growing customer base through Abacus 2.0, its digital platform.