2021
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Rail Sahyog
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Rail Sath
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Rail Yatri
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Rail Madad
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Detailed explanation-1: -The Ministry of Railways has released the mobile app “Rail MADAD (Mobile Application for Desired Assistance During travel)” to expedite and streamline passenger grievance redressal. Rail Madad is part of the Railway Passenger Grievance Redressal and Management System (RPGRAMS) of Indian Railways.
Detailed explanation-2: -In addition, another All India Helpline 138 receives call for assistance for cleanliness, food and catering, coach maintenance, medical emergency and linen. This can be accessed by passengers, including women passengers.
Detailed explanation-3: -24 x 7Customer Services Give us your Feedback and Suggestions through SMS at +91-9717630982. This will help us to render better services.
Detailed explanation-4: -India’s first railway opened in 1853, a 32 km line between Bombay and Thane.