EDUCATION UGC NET
COMMUNICATION
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Opinionation, stare and glare and interruptions
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Me-too-ism, glancing sideways, and offering advice
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Aggressive questioning, continuous cues and frequent movement
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Acknowledgement of thoughts, reflection, and asking open-ended questions
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Detailed explanation-1: -Focus your attention – The typical trap is to begin thinking about what you are going to say next when you are talking to someone. Don’t follow your thoughts, judgments and preconceived ideas. Focus on the other person and what they are saying.
Detailed explanation-2: -Pay Attention. Give the speaker your undivided attention, and acknowledge the message. Show That You’re Listening. Provide Feedback. Defer Judgment. Respond Appropriately.
Detailed explanation-3: -Give silence and space. Maintain eye contact. Be mindful of your body language. Use empathy by speaking about your failures. Ask open-ended questions. When you don’t agree, ask them to help you understand. 26-Nov-2018
Detailed explanation-4: -Pay attention. Withhold judgment. Reflect. Clarify. Summarize. Share.