ENGLISH LITERATURE (CBSE/UGC NET)

Detailed explanation-1: -Outcomes of well-managed conflict include increased participation and creativity, while negatives of poorly managed conflict include increased stress and anxiety. Jobs that deal with people are at higher risk for conflict.

Detailed explanation-2: -Problem solving and conflict management involves supporting and requiring consistent, respectful and effective discussion and resolution of issues when they arise. Those who fail to do so are held accountable as needed.

Detailed explanation-3: -The three best conflict resolution strategies Accommodation. Collaboration. Competition. Compromise.

Detailed explanation-4: -Increased stress and anxiety among individuals, which decreases productivity and satisfaction. Feelings of being defeated and demeaned, which lowers individuals’ morale and may increase turnover. A climate of mistrust, which hinders the teamwork and cooperation necessary to get work done.