TROUBLESHOOTING COMPUTER ISSUES
- IDENTIFYING HARDWARE SOFTWARE NETWORK PROBLEMS
- COMPUTER TROUBLESHOOTING
- USING TECHNICAL SUPPORT TO TROUBLESHOOT COMPUTER ISSUES
UNDERSTANDING COMPUTER FILES
- FILE SYSTEMS
- FILE EXTENSIONS AND FILE TYPES
- COMPUTER FILES
USING MICROSOFT EXCEL
- HOW TO ADD COPY AND MOVE WORKSHEETS WITHIN EXCEL WORKBOOKS
- USING THE RIGHT LEFT AND MID FUNCTIONS IN EXCEL
- HOW TO INSERT DELETE COLUMNS ROWS IN EXCEL
- HOW TO USE THE CONCATENATE FUNCTION IN EXCEL
- USING THE UPPER AND LOWER FUNCTIONS IN EXCEL
- WORKBOOK THEMES
- MODIFYING PAGE SETUP PROPERTIES IN EXCEL
- USING DATA VALIDATION IN EXCEL
- ADJUSTING COLUMN WIDTH ROW HEIGHT IN EXCEL
- HOW TO INSERT HEADERS FOOTERS IN EXCEL
- HOW TO MODIFY THE WORKSHEET TAB IN EXCEL
OPERATING SYSTEMS FOR COMPUTERS
- OS FUNCTIONS
- WHAT IS A GRAPHICAL USER INTERFACE GUI
- COMPUTER OPERATING SYSTEMS
- COMMAND LINE INTERFACE
COMPUTER THREATS SECURITY
- WHAT IS COMPUTER SECURITY
- WHAT IS A HACKER
- WHAT IS A COMPUTER VIRUS
- WHAT IS INTERNET SECURITY
- TYPES OF NETWORK SECURITY
- WHAT IS PHISHING
- WHAT IS A FIREWALL IN NETWORK SECURITY
- TYPES OF COMPUTER SECURITY
- COMPUTER SECURITY POLICIES EXAMPLES
- WHAT IS A DENIAL OF SERVICE DOS ATTACK
DATABASE FUNDAMENTALS
- USING THE RIGHT LEFT AND MID FUNCTIONS IN EXCEL
- HOW TO INSERT DELETE COLUMNS ROWS IN EXCEL
- DATA WAREHOUSING AND DATA MINING
- HOW TO USE THE CONCATENATE FUNCTION IN EXCEL
- CLOUD COMPUTING AND DATABASES
- USING THE UPPER AND LOWER FUNCTIONS IN EXCEL
- WORKBOOK THEMES
- MODIFYING PAGE SETUP PROPERTIES IN EXCEL
- BASICS OF BIG DATA
- TYPES OF DATA
- USING DATA VALIDATION IN EXCEL
- DATABASE ADMINISTRATION AND SECURITY
- DATABASE QUERY
- ADJUSTING COLUMN WIDTH ROW HEIGHT IN EXCEL
- HOW TO INSERT HEADERS FOOTERS IN EXCEL
- DATABASE CONCEPTS AND STRUCTURES
- HOW TO MODIFY THE WORKSHEET TAB IN EXCEL
- WHAT IS DATABASE MANAGEMENT
TECHNOLOGYS ETHICAL LEGAL PRIVACY ISSUES
- PROTECTING CONSUMER PRIVACY ONLINE
- INFORMATION PRIVACY
- INTELLECTUAL PROPERTY AND OPEN SOURCE SOFTWARE
- USING PRIVACY SETTINGS IN SOCIAL MEDIA
- IMPACT OF TECHNOLOGY ON PRIVACY
WEB BROWSERS TECHNOLOGY
- WORLD WIDE WEB
- WHAT IS WEB TECHNOLOGY
- THE INTERNET
- ONLINE ETIQUETTE
APPLICATION SYSTEM SOFTWARE
- SYSTEMS SOFTWARE
- WHAT IS COMPUTER SOFTWARE
- MULTIMEDIA SOFTWARE
- PRESENTATION SOFTWARE GRAPHIC SUITES
- DESKTOP PUBLISHING WORD PROCESSING SOFTWARE
- APPLICATION SOFTWARE FOR PERSONAL ENTERPRISE WORKGROUP OBJECTIVES
COMPUTER PROGRAMMING FUNDAMENTALS
- WEB PAGE DESIGN AND PROGRAMMING LANGUAGES
- 5 BASIC ELEMENTS OF PROGRAMMING
- WHAT IS PROGRAMMING
- RASPBERRY PI PROJECT IDEAS
- PROGRAMMING LANGUAGES
BASIC COMPUTER CONCEPTS
- INFORMATION SYSTEMS VS INFORMATION TECHNOLOGY
- HISTORY OF COMPUTERS
- COMPUTER SYSTEM TYPES
- IMPACT OF COMPUTERS ON WORK ENVIRONMENTS
USING MICROSOFT POWERPOINT
- USING THE FILE AND HOME MENUS IN POWERPOINT
- HOW TO MODIFY YOUR POWERPOINT PRESENTATIONS THEME AND BACKGROUND
- USING THE TRANSITIONS AND ANIMATIONS MENUS IN POWERPOINT
- HOW TO IMPORT TEXT FILES INTO YOUR POWERPOINT PRESENTATION
- UNDERSTANDING SLIDE ORIENTATION IN POWERPOINT
- FORMATTING YOUR POWERPOINT PRESENTATION USING SLIDE MASTERS AND LAYOUTS
- USING THE DRAWING TOOLS AND FORMAT FEATURES IN POWERPOINT
- USING THE INSERT AND DESIGN MENUS IN POWERPOINT
- HOW TO CREATE A BLANK POWERPOINT PRESENTATION
- BEGINNERS GUIDE TO USING POWERPOINT
- HOW TO CREATE A POWERPOINT PRESENTATION USING A TEMPLATE
USING MICROSOFT WORD
- CREATING HEADERS FOOTERS IN MICROSOFT WORD
- HOW TO CREATE LABELS IN MICROSOFT WORD
- HOW TO INSERT WATERMARKS IN MICROSOFT WORD
- NEW DOCUMENTS TEMPLATES IN MICROSOFT WORD
- MICROSOFT WORD
- CREATING A CUSTOM TABLE OF CONTENTS IN MICROSOFT WORD
- HOW TO SAVE SHARE MICROSOFT WORD DOCUMENTS
- FORMATTING TEXT IN MICROSOFT WORD
- HOW TO REVIEW TRACK CHANGES IN MICROSOFT WORD
- BASIC GUIDE TO MICROSOFT WORD
- HOW TO USE MAIL MERGE IN MICROSOFT WORD
- HOW TO FORMAT MARGINS IN MICROSOFT WORD
- CREATING MODIFYING TABLES IN MICROSOFT WORD
COMPUTER HARDWARE COMPONENTS FUNCTIONS
- NETWORK INTERFACE CARD NIC
- WHAT IS A VIDEO CARD
- WHAT IS A MOTHERBOARD
- COMPUTER OUTPUT DEVICES
- EXTERNAL AND INTERNAL STORAGE DEVICES
- COMPUTER MEMORY AND PROCESSING DEVICES
- COMPUTER SYSTEM COMPONENTS
- WHAT IS A COMPUTER SYSTEM UNIT
- WHAT IS A HARD DRIVE
- WHAT IS A COMPUTER KEYBOARD
SYSTEMS DEVELOPMENT ANALYSIS
- ANALYSIS AND DESIGN TOOLS
- SYSTEMS DEVELOPMENT LIFE CYCLES
- APPLICATION DEVELOPMENT PROCESSES
- WHY IS SYSTEM ANALYSIS IMPORTANT
- SYSTEMS DEVELOPMENT METHODS AND TOOLS
TELECOMMUNICATIONS SYSTEMS
- THE COMPONENTS OF A TELECOMMUNICATIONS SYSTEM
- NETWORK ARCHITECTURE
- TYPES OF NETWORKS
- HOW STAR BUS RING MESH TOPOLOGY CONNECT COMPUTER NETWORKS IN ORGANIZATIONS
- COMMUNICATION WIRELESS COMPUTING DEVICES