FUNDAMENTALS OF COMPUTER

Detailed explanation-1: -Means right to seek redressal against unfair trade practices or unscrupulous exploitation of consumers. It also includes right to fair settlement of the genuine grievances of the consumer. Consumers must make complaint for their genuine grievances.

Detailed explanation-2: -The right to redress: to work with established mechanisms to have problems corrected and to receive compensation for poor service or for products which do not function properly.

Detailed explanation-3: -The basic rights of any individual as a consumer are right to safety, right to information, right to choose, right to be heard, right to seek redressal, right to consumer education, but not the right to credit purchase.