TROUBLESHOOTING COMPUTER ISSUES
COMPUTER TROUBLESHOOTING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Turn off Bluetooth and cellular service and use Wi-Fi instead
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Keep the device plugged into power at all times
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Power off the device when it is not in use
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Purchase a new battery and install in the device
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Detailed explanation-1: -The user does not use location services or spend any exceptional time watching videos or playing games. What do you advise the user do to prolong the device’s battery life? Turn off Bluetooth and cellular service and use Wi-Fi instead.
Detailed explanation-2: -Why is it important to tell a user to immediately discontinue use of a laptop with a bulging touchpad? The battery could be swollen and leaking hazardous chemicals.
Detailed explanation-3: -Which of these does NOT need to be connected to the system board when replacing them? Correct Answer: connects to the DC Jack, which is what is soldered to the motherboard, NOT from the power supply.
Detailed explanation-4: -There are two types of capacitors primarily used on computer circuit boards, water-based electrolyte, and polymer-based electrolyte. When a capacitor fails, the electrolyte inside vaporizes, causing the capacitor’s case to bulge and sometimes leak.
Detailed explanation-5: -What should you NEVER have to do when replacing or upgrading a cellular adapter? Install a new antenna kit.