TROUBLESHOOTING COMPUTER ISSUES
COMPUTER TROUBLESHOOTING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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A user makes the complaint that the computer will not turn on. What is your first troubleshooting step?
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Shake the computer
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Check to make sure the RAM is installed correctly
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Try another mouse and keyboard on the machine
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Check to make sure it is plugged in and that the computer is getting power
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Explanation:
Detailed explanation-1: -If your computer won’t boot up, the first thing to do is make sure your PC is plugged in and the power switch is turned on. If it is and it still won’t start, try plugging your computer into a different outlet. If you’re using a power strip or surge protector, plug it directly into the wall instead.
Detailed explanation-2: -Step 1: Check Your Cables Make sure any surge protector or power strip is correctly plugged into the outlet, and that the power switch is on. Plug in other devices to the power strip and confirm they are operating properly. Double-check that your PC’s power supply on/off switch is on.
There is 1 question to complete.