TROUBLESHOOTING COMPUTER ISSUES
COMPUTER TROUBLESHOOTING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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A user opens a ticket to report a problem with their touch screen device. The screen doesn’t respond to touch with a finger or a stylus. What is the first action that you suggest to the user?
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To thoroughly clean the screen with a microfiber cloth
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To send in the device for repair or replacement
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To use a mouse instead of the touchscreen
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To investigate sources of electric interference and to move the laptop away from the source
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Explanation:
Detailed explanation-1: -Accessibility Button on Android In the bottom right of the screen is a body icon, which is the Accessibility button. Anywhere on your phone, you can click this Accessibility button. This brings up a list of buttons that do different things, which include: Google Assistant.
Detailed explanation-2: -Why is it that some people cannot use a touchscreen? If your fingers have significant callous or you have very dry skin, it can impede electrical conductivity. This prevents the flow of electricity. So you can end up mashing away on the phone or tablet in vain with your ‘Zombie Finger’.
There is 1 question to complete.