TROUBLESHOOTING COMPUTER ISSUES
COMPUTER TROUBLESHOOTING
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Document the solution
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Test the solution.
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Establish what has changed
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Identify the problem.
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Detailed explanation-1: -Instead, a laser printer should only be plugged into the surge protection outlets or directly into a wall outlet. Inkjet printers, external hard drives, and secondary LED monitors should be plugged into battery backup outlets.
Detailed explanation-2: -Which of the following is the MOST likely symptom of a dirty drum or roller in laser printer? lines or splotches repeated at regular intervals on the print job.
Detailed explanation-3: -Which of the following is a benefit of good documentation? It saves time and money in troubleshooting problems. By keeping adequate documentation, you can reduce the time and money spent troubleshooting.
Detailed explanation-4: -How would you track down the source of a paper jam? Check the error message reported by the printer (this may be shown on the printer’s console). It may indicate the location of the stuck pages. Otherwise, visually inspect the various feed and output mechanisms.