TROUBLESHOOTING COMPUTER ISSUES
COMPUTER TROUBLESHOOTING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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A user states that their mobile device can’t connect to a wireless network and that the device doesn’t display any wireless access points. What is the first device setting you should check to troubleshoot the issue?
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Check that the Wireless connectivity is not set to “Off”
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Check that the Bluetooth connectivity is not set to “Off”
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Check that the Location is not set to “Off”
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Check that the Private Mode is not set to “On”
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Explanation:
Detailed explanation-1: -The most common reasons for WiFi connection problems include signal coverage, signal-to-noise ratio (SNR), legacy 802.11 devices, and security.
Detailed explanation-2: -If the Wi-Fi router and modem are yours, try turning them off and then on again. Unplug the router and modem’s power cords from the power outlet for 15 seconds. Plug the power cords back in. Check that all cords and cables are secure at both ends.
Detailed explanation-3: -Definition(s): A device that allows wireless devices to connect to a wired network using wi-fi, or related standards.
There is 1 question to complete.