FUNDAMENTALS OF COMPUTER

TROUBLESHOOTING COMPUTER ISSUES

COMPUTER TROUBLESHOOTING

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Choose one solution for the following problem:the computer is FROZEN.
A
Press and hold the Power button for 5-10 seconds to force the computer to shut down.
B
Close all applications and restart
C
Unplug all plugs on the computer and plug them back in
D
Hold down the monitor power button until the computer shuts down.
Explanation: 

Detailed explanation-1: -Reboot and Try Again If you can’t even open the Task Manager, then your computer is truly locked up and the only way to get it moving again is a hard reset. Press and hold down on the power button until your computer turns off, then press the power button again to boot back up from scratch.

Detailed explanation-2: -Press Ctrl + Alt + Del to open the Windows Task Manager. If the Task Manager can open, highlight the program that is not responding and choose End Task, which should unfreeze the computer. It could still take ten to twenty seconds for the unresponsive program to be terminated after choosing End Task.

Detailed explanation-3: -If your computer is frozen and Ctrl + Alt + Del isn’t working after some time, you’ll need to hard shutdown your computer by holding its power button for several seconds.

Detailed explanation-4: -The best way to restart a frozen computer is to hold the power button down for five to 10 seconds. This will allow your computer to restart safely without the disruption of a total power loss.

There is 1 question to complete.