FUNDAMENTALS OF COMPUTER

TROUBLESHOOTING COMPUTER ISSUES

COMPUTER TROUBLESHOOTING

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Choose one solution for the following problem:the mouse or keyboard has stopped working.
A
Press the Ctrl+Alt+Delete (the Control, Alt, and Delete keys) on your keyboard and click the mouse twice to reset the hardware
B
Check the mouse or keyboard cables and make sure it’s correctly plugged into the computer
C
Move to a different computer, they are probably broken
D
Hold down on the right-click button and/or the backspace key to reset the hardware
Explanation: 

Detailed explanation-1: -First, try checking your hardware Unplug USB cables and wait for a little while for the device driver to be unloaded by Windows, and then plug the device back in. Try using a different USB port on your PC. If you use a USB hub between the device and the PC, make sure the hub has power.

Detailed explanation-2: -Right-click the Windows Start button and select “Device Manager.” Find the category titled Mice and other pointing devices. If the entry has a red circle or yellow triangle by it, there is an issue. Continue whether there is an issue or not.

Detailed explanation-3: -There is usually a Connect button somewhere on the USB receiver. Press that, and a light on the receiver should start flashing. Then press the Connect button on the keyboard and/or mouse and the flashing light on the USB receiver should stop. Your receiver is now synced with the keyboard and/or mouse.

Detailed explanation-4: -The batteries that you are using are low in power. The receiver is plugged into a port that is not working. The wireless device that you are using has trouble synchronizing with the receiver. There may be interference from other wireless devices.

There is 1 question to complete.