TROUBLESHOOTING COMPUTER ISSUES
COMPUTER TROUBLESHOOTING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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during step 7 (ensure satisfaction) what are you doing? choose two
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Making sure that the user is satisfied
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Asking if the user has anymore problems to fix
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explaining what you did to fix the problem
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creating a record of the users behavior
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Explanation:
Detailed explanation-1: -The three major factors that affect modern customer satisfaction can be categorized as customer perceived quality, value, and service. By harnessing these factors, you are able to provide positive, consistent customer experiences and create true customer loyalty.
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