TROUBLESHOOTING COMPUTER ISSUES
COMPUTER TROUBLESHOOTING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Keyboard doesn’t respond and gives off a constant beeping noise when booting up
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The mouse is not working
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The mouse is acting erratic
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The mouse will only move one way, either vertically or horizontally
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Detailed explanation-1: -If your cursor is moving at an odd angle, or in entirely the wrong direction, its ‘up direction’ may have been accidentally re-configured. You can set this direction back to the factory default by resetting your mouse with the procedure below. Insert the USB receiver into your computer.
Detailed explanation-2: -If the hardware looks okay, check the surface that the mouse is resting on. Your desk might have scratches or uneven surfaces on it. If you use a mouse pad, it might be worn out and giving your mouse incorrect information about its movement.
Detailed explanation-3: -You can test this easily by disconnecting your mouse, then plugging in a different mouse. Doing this, you can confirm whether or not other models also lag on your computer, or if only one specific mouse has the issue. Make sure to use the same USB port for each mouse.